Price and trial
How much does Tasti Desk cost?
$149 CAD per location a month, or $1,490 CAD per location a year, plus applicable tax. Everything is in one plan; there are no add-ons or per-user fees.
Is there a free trial?
Yes. Every new venue gets 30 days free, with no card needed. If you add a card during the trial, the first charge is on the day the trial ends.
What happens when the trial ends?
If you haven't chosen a plan, Desk pauses: only Settings opens until you pick monthly or yearly. Nothing you entered is deleted.
What is the Founding 20?
The first 20 venues in Vancouver pay $99 CAD a month per location, for as long as they stay. Ask the founder when you sign up.
Is there a contract?
No contract on monthly. Plans renew automatically until cancelled, and you can cancel any time from Settings; you keep access to the end of the period you paid for.
Are there refunds?
Partial periods aren't refunded, except where the law requires it. The 30-day trial is there so you can try Desk on your own numbers first.
Do I pay per user?
No. The price is per location. Add as many staff, managers and supervisors as you need.
Setup and POS
How long does setup take?
About 15 minutes: name the venue and pick the province, connect your POS, bring in your team, and forward your first supplier bill.
Which POS systems does it work with?
Square connects in a few minutes and brings in sales, menu and team. On another POS (Toast, Lightspeed, Clover, TouchBistro or others), the founder builds the connection on request; schedule, team, bills, menu and stock work in the meantime.
What does Desk read from Square?
Your business and locations, completed orders (kept as hourly and per-item totals, not receipts or card details), menu items and prices, and team members with their jobs and wages. It refreshes several times a day and brings in up to a year of history at the start.
Does Desk change anything in Square?
Only if the owner turns on menu changes, and then only after you confirm each one (for example a new price). It never charges or refunds anything.
Can I use Desk without a POS connection?
Yes. Schedule, team, bills, recipes, stock and the online menu all work. Sales, forecast and labour % need sales data from a POS.
Can I try it without signing up?
Yes. The demo café opens with no account; it resets every night and never sends anything.
Schedule and staff
Does it follow BC employment rules?
The schedule checks BC Employment Standards defaults as you build it: daily overtime over 8 hours (double over 12), weekly overtime over 40, 8 hours off between shifts, 32 hours off in a row each week and the 2-hour minimum. It's a planning aid, not legal or payroll advice.
What about other provinces?
Desk works across Canada and has stat holiday calendars for all 13 provinces and territories. The overtime and rest thresholds default to BC's; outside BC, the owner checks and edits them in Settings.
Do my staff need an app or a password?
No. Each person gets a private link that opens in any browser: their shifts for this week and next, day-off requests, availability and leave balances.
Can staff see wages or sales?
No. Staff only see their own shifts, notes and requests. Wages, sales and money are blocked for staff in the database itself.
Does Desk do payroll, timecards or tips?
No. Desk has no time clock, payroll or tip pooling. Pay in the schedule is a planning estimate, and you can export everything for your payroll provider or bookkeeper.
Can managers have limited access?
Yes. The owner chooses which areas each manager sees (schedule, team, menu, stock, money, sales) and which locations. A schedule-only manager works as a supervisor.
How are staff told about the schedule?
Publish and send emails each person their shifts and their private link. If the week changes, Send update goes to the people affected.
Bills, costs and stock
How do supplier bills get in?
Each location has its own bills email address: forward supplier emails to it, or upload a PDF or a photo. Desk reads every line, with GST and PST.
Does Desk pay my bills or move money?
No. Desk reads bills, keeps what's due in order and records what you paid. It never moves money.
Does it connect to QuickBooks or Xero?
Not today. Reports gives a bills CSV and GST/PST totals, and the owner can export all data as CSV files.
How is food cost worked out?
Ingredients are priced from your latest supplier bills; each recipe's cost per serve is compared with its menu price and your target food cost (30% by default).
Does Desk send orders to suppliers?
No. It builds an order per supplier from your usage and delivery days, then gives you a drafted email, the item codes or a text to copy. You send it.
Avo and AI
What is Avo?
The AI assistant inside Desk. It reads your sales, schedule, bills, recipes and stock, writes the morning note, answers questions and proposes changes.
Will Avo change anything on its own?
No. Avo can propose a price change, approve a day off or add a shift, but nothing changes until you tap Confirm.
Which AI provider does Desk use, and is my data used for training?
Anthropic. Only the data needed for a task is sent, and Anthropic does not use it to train its models.
Can I control what Avo reads?
Yes. The owner can switch off sales, schedule and team, wages, money, menu or stock for Avo in Settings.
Data and security
Where is my data stored?
In Canada, in the Montréal region (Supabase). The app is served by Vercel, which may process requests in the United States without storing your data there. The Privacy Policy lists every service that processes data.
Is my data shared or sold?
Never sold, never shown to other venues. Each venue's records are separated in the database itself, and that separation is tested.
Can I export my data?
Yes. The owner can download everything as one ZIP of CSV files at any time from Settings.
What happens to my data if I cancel?
If you close your account, your venue's data is deleted within 30 days, except billing records kept for tax (usually up to 7 years); backups roll off within a further 30 days.
Which privacy laws does Desk follow?
Canada's PIPEDA and British Columbia's Personal Information Protection Act. The Privacy Officer is the founder, at hello@tasti.io.
Devices, locations and support
Does it work on a phone?
Yes. Desk is a web app built for phone browsers as well as computers, and you can add it to your home screen so it opens full screen like an app.
How many locations can I run?
One to five on the Desk plan, each priced per location, compared side by side. For larger groups, Tasti.io builds custom systems.
Who is behind Tasti Desk?
Tasti.io, based in Burnaby, BC. Founder Yuriy Romanyuk is a former restaurant operator in Vancouver.
How do I get help?
Email yuriy@tasti.io or call 778 956 4251. Inside Desk, Report a problem goes straight to the founder.
More detail: all features, pricing, Square, Privacy Policy and Terms.